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Case Study
 

SUN PHARMA  
Customer Competency Centre (CCC) Portal: This is a portal for SAP users of Ranbaxy across 60 countries. The knowledge Management portal is built for all SAP Users across all modules. The portal has animation-based learning, a comprehensive repository of Knowledge material from both internal and external sources, and a built-in test engine to enable instructors to gauze the level of knowledge of the learners.






eSecurity Portal: An elaborate knowledge management portal on IT Security featuring animation-based learning modules and a built-in test engine to enable instructors to gauze the level of knowledge of the learners. The modules have games and quizzes on various aspects of security to engage learners, helping in better knowledge retention. The portal itself has a comprehensive repository of documents from internal and external sources on areas of Information Security, ISMS, security guidelines.






Business Continuity Management (BCM) Portal: An elaborate knowledge management portal for business continuity management and disaster recovery for users of Ranbaxy across 60 countries where the company has presence in. The portal has animation-based learning modules and a built-in test engine to enable instructors to gauze the level of knowledge of the learners. The modules have games and quizzes on various aspects of business continuity to engage learners, helping in better knowledge retention. The portal itself has a comprehensive repository of documents from internal and external sources on areas of disaster management, guidelines on business continuity planning and audit reports.
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REMS(Risk Evaluation and Mitigation Strategies) :   Xion developed & maintain a complete workflow based application with comprehensive audit logs for REMS(Risk Evaluation and Mitigation Strategies), Medication guide, CPSIA certificates- Rx(Consumer Product Safety Improvement Act Certificates - Brands and Generics Products) and CPSIA Certificates- OTC(Consumer Product Safety Improvement Act Certificates - Over the Counter Products).






HR-Vector : Xion developed a comprehensive internal and external job posting and resumes management system. This is an End-to-End system sourcing application from various internal and external sources and encorporates a complete approval based workflow system. Applications tracking, referral management, shorting of applications based on total received, shortlisted, selected, payment to agency, referral rewards management system from an integral part of this application.






RMFF(regional managers field forcasting) : Xion developed web based regional managers field forcasting application for the sales department at ranbaxy.





ICSR Application : Xion had developed ICSR application for Ranbaxy's Germany and European division.



 



R-training-our Solution for Ranbaxy’s Training Needs

Xion partners with the Training Division at Ranbaxy to launch www.rtraining.com, an online knowledge management and training module.
The application will be used for training the 2500 strong Ranbaxy Sales Force and will ensure consistently good knowledge levels in the sales force post-induction training.
24 / 7 Accessibility, that provides user-friendly multi-optional referral / refresher system. The system had been designed to provide ease of use to users, who are not at all computer / internet savvy.
Will gauge the grasp of users especially after a brand launch / campaign / cycle meeting
Monitors and brings to notice of divisions, the progress of users and take remedial action where needed.
Encourages users to hone knowledge levels by means of tests /medictionary/medical and product manuals.
Will ensure better understanding of strategy imparted in meetings and thus better implementation of marketing strategy.
A generic system spanning all divisions with custom-catering capability for ‘niche divisional needs.
Extensive reports detailing the progress of each user.
The system, ensures that there is no feeling of getting penalized on poor performance. It also encourages users to take online tests at their convenience, but within the divisions' specified time frame in an easy to understand multiple choice format
The system, based on its variety of content, is in a position to ensure consistently good knowledge levels in the sales force post-induction. This is because of the large repository of study/ referral material that is available to all the users.
The system further augments the learning process by providing instant results, as well as correct answers for the wrongly answered questions.
Will enhance competitiveness amongst users since results would be visible to the entire peer group.
Cohesiveness and ownership are the key factors of a successful system in any organization, and this system promotes the same in terms of its usage, not only by the users, but also the administrators who run the entire show. At the same time, this system enhances competitiveness amongst all users, to outperform others in a healthy manner.

Rtraining –An overview of the developed solution

The application we designed for RTraining comprises of two major modules. One is the Admin Module which is used to manage and administrate the training process and the other module is the front end (Knowledge Bank Section) where the users come and appear for the test and also get access to a huge knowledge section comprising of Product Manuals, Medical Dictionary, Human Anatomy, Diseases etc.



e-Learning and Interactive Learning Module

Xion had developed several e-Learning and interactive training module for HR training and SAP modules.


Ranbaxy Intranet

Xion had developed the front end design of Ranbaxy Intranet. Several application and training modules, eLearning and knowledge portal were developed and plugged by Xion inside the Ranbaxy Intranet(BCM portal, CCC portal, e-Security Portal , ISMS Portal, IT-IS Portal, HR training module, SAP training module, Internal Service, Quarterly CEO Sessions(Streaming and application).




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